Overview

The Chats feature in the Geo-Cx platform provides a robust communication tool that facilitates real-time interaction among team members. It is designed to support project-specific conversations, making collaboration more efficient and centralized.

1. Project Selection:

   • Users must select a project from the "Select Project" dropdown to view and participate in chats relevant to that project.

2. Chat Lists:

   • My Chat Lists: Displays a list of active chat rooms or direct messages that the user is part of within the selected project.

   • Users can initiate new conversations or join ongoing discussions by selecting from this list.

3. Starting Conversations:

   • Global Chat: For discussions that involve all team members. Useful for announcements or general project updates.

   • Direct Messages: Allows users to select individual team members for private conversations.

4. Creating New Chats:

   • Users can create new chat rooms by selecting the chat type: user-specific or crew-specific, enhancing communication within specific teams or groups.

5. Interactive Chat Interface:

   • The chat interface includes features like sending messages, sharing files (up to 50 MB), and viewing the list of all members in the chat.

   • Provides options for users to respond directly to messages, fostering clearer threads of conversation.

How to Use the Chats Feature

1. Selecting a Project:

   • Navigate to the Chats tab on the platform.

   • Select the project for which you want to view or start a conversation from the dropdown menu.

2. Engaging in Existing Chats:

   • Choose a chat from the "My Chat Lists" to view the conversation history and participate in ongoing discussions.

3. Starting a New Chat:

   • Click on the "Create Chat" button.

   • Choose the type of chat you want to start: either by user or by crew.

   • Select the users or crew members to include and start your conversation.

4. Participating in Global Chats:

   • For broad communications, use the "All Team - Global Chat" to reach all members involved in the project simultaneously.

Best Practices

• Regular Check-ins: Use the chat feature for daily briefings or regular check-ins to keep the team aligned.

• Clear Communication: Ensure clarity in your messages to avoid misunderstandings.

• Respectful Interaction: Maintain professionalism and respect in all communications to foster a positive working environment.